Insurance that feels personal again
At Borboleta Insurance Agency, you're never just a policy number. We're a locally owned agency built on a simple belief — people deserve a trusted guide who's always available when they need answers.
Meet Maelisa Serratos
Maelisa founded Borboleta Insurance Agency to do insurance differently — to be the agent who actually picks up the phone, explains things in plain language, and stays in your corner long after the paperwork is signed.
She specializes in health and life insurance, Medicare Advantage, annuities, supplemental plans, dental and vision, and ACA coverage. Whatever stage of life you're in, she'll shop the carriers and find a plan that fits your needs and your budget.
As the owner, Maelisa is personally available to every client — because she believes the people of the Rio Grande Valley deserve service that's honest, attentive, and genuinely caring.
"Your peace of mind is our priority." Maelisa Serratos · Owner, Borboleta Insurance Agency
The Borboleta difference
Four things you can count on, every time you work with us.
Always Available
Owner-led service means you reach a real person who knows your name — not a call center queue.
Honest Guidance
We explain your options in plain language and recommend what's right for you — no pressure, no jargon.
More Choices
We shop multiple trusted carriers, so you get the right coverage at the right price for your family.
Local & Caring
We live and work in the Rio Grande Valley, and we treat every client like a neighbor — because you are.
Proudly serving the Rio Grande Valley & all of Texas
Based in McAllen, Maelisa helps individuals, families, and small businesses across the Valley and throughout the state of Texas find the coverage they need.
- McAllen
- Edinburg
- Mission
- Pharr
- Harlingen
- Brownsville
Ready to work with someone who actually answers?
Reach out today and Maelisa will personally help you find the coverage that fits your life — no pressure, no cost.
(956) 500-0083